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+4100 chandelier projects worldwide

Worldwide shipping

Showroom with +250 chandeliers in Woerdense Verlaat

Third generation family business

Delivery time 3-4 weeks

Frequently asked questions about Groenensteyn

Below are the most frequently asked questions about Groenensteyn.

Is your question not answered? Please contact our customer service team and we will be happy to help you.

1. Showroom

Can I visit the Groenensteyn showroom without an appointment?

We would like to welcome you to our showroom! To ensure that we can devote sufficient time and personal attention to you, we kindly ask you to make an appointment in advance. That way we can identify your needs and requirements and help you find the perfect lighting solution.

Where is Groenensteyn's showroom located?

Our beautiful showroom is located in picturesque Woerdense Verlaat, just a stone's throw from both Amsterdam and Utrecht.

If you are curious about our collection and want to explore the possibilities, we cordially invite you to make an appointment and visit our showroom. We are ready to welcome you and help you find the perfect lighting solution.

Are you also open on weekends?

At Groenensteyn, we are committed to making your lighting experience as easy and enjoyable as possible. That's why we're happy to say that we're also available for you on weekends! Whether you'd like to stop by on Saturday morning, Sunday afternoon or any other time, let us know and we'll arrange an appointment that's convenient for you.

2. Chandelier specific

Why should I buy a chandelier from Groenensteyn?

At Groenensteyn, you choose a chandelier that combines beautiful lighting with class and sophistication. Our chandeliers feature timeless design, high-quality materials and craftsmanship. Whether it's an enchanting entryway, stylish office or beautiful store, Groenensteyn chandeliers take your space to the next level. As a third-generation family business, we offer in-depth knowledge and custom options.

Our chandeliers comply with European legislation, are thoroughly tested and shine with unparalleled splendor. Our expert team is at your service and we strive to ensure a flawless experience. Choose Groenensteyn and enjoy a high-quality chandelier that perfectly suits your style. As a family-owned business, we are committed to providing a flawless experience and outstanding service so that you can enjoy your beautiful Groenensteyn chandelier with complete satisfaction.

What rooms are suitable for installing a chandelier?

Give every room in your home an unmistakable sense of luxury and sophistication with a beautiful chandelier from Groenensteyn. Our chandeliers are craftsman-made and exude timeless beauty, especially through the use of high-quality crystal. Transform your living room, dining room, bedroom, kitchen, hall or even your bathroom into an elegant and inviting sanctuary.

Make a statement with a chandelier from Groenensteyn and create an impressive ambiance that will elicit the admiration of guests.

What rooms are suitable for installing a ceiling light or a wall light?

Groenensteyn's ceiling lights and wall lights are suitable for a variety of spaces in your home. Whether in the living room, bedroom, kitchen, hallway or even bathroom, our lighting adds elegance and style to any room. With sophisticated light that brings atmosphere and beauty, you will enjoy the aesthetic and functional lighting we offer. Explore our versatile collection and transform your home into an oasis of comfort and style with a Groenensteyn chandelier.

Can I place a chandelier in a room with a low ceiling?

At Groenensteyn, we understand that ceiling heights can vary in different rooms. Therefore, we offer several options for lighting in rooms with low ceilings. Our specially designed chandeliers for low ceilings perfectly combine style and functionality, so you can enjoy a beautiful chandelier even in a room with limited height.

In addition, our ceiling lights offer an elegant and space-saving solution without compromising on lighting or ambiance. With our expertise in customization, we can customize and tailor virtually any lamp to meet our customers' specific requirements. Contact us to find out how we can help you create an enchanting lighting experience, even in rooms with low ceilings.

How do I choose the right chandelier for my home?

Request a lighting consultation with our experts and take advantage of our personalized lighting advice. Send us an email with photos and dimensions of the room where the lamp will be, and our experts are ready to help you every step of the selection process. You can also contact us via WhatsApp for quick and easy communication.

How do I choose the right size chandelier for my space?

When choosing the right size chandelier, some key factors are important. Measure the length and width of the room to determine the diameter. Also consider the ceiling height: higher ceilings can accommodate a larger chandelier. For lower ceilings, it is better to choose a more compact chandelier or ceiling light. Match the style and design to the furnishings and desired atmosphere.

With over 80 years of experience, we can provide you with excellent advice. Our expert team is ready to help you find the perfect size chandelier to suit your space and style preferences. Rely on our expertise for an enchanting lighting solution.

Does a chandelier from Groenensteyn provide adequate lighting?

Absolutely! Our chandeliers provide 360-degree lighting in any room, with sconces also beautifully illuminating walls. Plus, you can adjust the wattage and lumens of the lamp(s) to suit your needs. More watts and lumens mean a more powerful light source.

If you want the lighting to be a little softer, we recommend installing a dimmer. Especially in the evening, this makes the difference between an atmospheric ambience and no atmosphere. Discover the perfect balance between functionality and ambience with our versatile light fixtures.

Does a chandelier come with lighting?

Absolutely! At Groenensteyn, all of our chandeliers come with traditional light bulbs included. These are included as standard, so you can take immediate advantage of your new fixture. In addition, we offer the option to order additional LED lighting at an additional cost, for those who want to experience the benefits of LED.

This way, you always have the choice of equipping your chandelier with the right lighting according to your needs. At Groenensteyn, we strive to provide you with the perfect lighting solution.

Does a Groenensteyn chandelier use a lot of electricity?

Not if you choose efficient lighting. Power consumption depends on the number of light fixtures and the type of bulb you use. Our chandeliers offer flexibility, allowing you to choose between LED lights or traditional incandescent bulbs. LED bulbs consume only 3 to 10 watts, while incandescent bulbs fall between 15 and 35 watts.

For example, if you have a chandelier with 13 lights and you choose LED bulbs of 4 watts each, the chandelier will use only 52 watts per hour. Enjoy beautiful light without worrying about high energy costs.

How can a Groenensteyn chandelier be attached?

The method of fixing a Groenensteyn chandelier varies depending on the specific product. For wall lamps, installation is usually straightforward. For ceiling lamps, pendant lamps or chandeliers, it depends on the weight and the required mounting method.

To receive the best advice based on your specific situation, consult our expert staff. They will provide you with the right advice for fixing the chandelier in the most appropriate and safe manner. At Groenensteyn, we strive to make your installation process as hassle-free as possible.

Does my ceiling need to be reinforced for a Groenensteyn light fixture?

Your ceiling may need to be reinforced, depending on the weight and size of the chandelier you want to install. It is important to assess the load-bearing capacity of your ceiling to ensure that it is safe and stable for your chosen chandelier. We encourage you to contact us or a professional installer who can help you determine if reinforcement measures are needed. Your safety and satisfaction are paramount at Groenensteyn.

Are Groenensteyn's chandeliers safe?

At Groenensteyn, all our chandeliers comply with European safety legislation and guidelines. Our light fixtures are carefully manufactured and thoroughly tested for short circuits and any defects. You can rest assured that our chandeliers are safe to use. We are committed to the quality and reliability of our products, and strive to provide you with a safe and trouble-free experience with our light fixtures.

Kan ik mijn kroonluchter laten aanpassen aan mijn specifieke wensen?

Bij Groenensteyn bieden we op maat gemaakte aanpassingen voor kroonluchters, zodat deze voldoen aan uw specifieke wensen. Of het nu gaat om kleine wijzigingen, zoals het veranderen van de vorm van een kristallen pegel, of om een geheel nieuw ontwerp, wij staan klaar om u te helpen. Onze deskundige ontwerpers kunnen u adviseren over de juiste afmetingen, afwerking en verlichtingsopties om ervoor te zorgen dat uw kroonluchter perfect past bij uw persoonlijke voorkeuren en interieur. Vertrouw op onze expertise en vakmanschap om een unieke en op maat gemaakte kroonluchter te realiseren die aan al uw verwachtingen voldoet.

3. Materials

What is Schönbern crystal and why does Groenensteyn use it?

Schönbern crystal, originating in Austria, is a high-quality crystal known for its clarity, brilliance and the beautiful spectrum of colors it creates. At Groenensteyn, we deliberately chose Schönbern crystal because of its unparalleled quality and the breathtaking rainbow effect it creates when exposed to sunlight.

Precision-cut pieces capture and refract light in a unique way, creating an enchanting play of colors and sparkles. By using Schönbern crystal in our chandeliers, we add a beautiful and magical effect to your interior.

What materials are used for Groenensteyn chandeliers?

At Groenensteyn, we strive for the highest quality in every aspect of our chandeliers, and that starts with the materials we use. We carefully select the highest quality European materials to ensure that our chandeliers are both durable and aesthetically sophisticated. Our silver frames are expertly chrome-plated, while gold frames are carefully gold-plated to ensure a luxurious look.

Moreover, our bronze frames are made of authentic bronze and cast in sand. To improve durability and prevent damage, almost all of our frames have an additional coating. With this attention to detail and the use of the finest European materials, we strive to provide chandeliers of unparalleled quality.

Is a chandelier from Groenensteyn durable?

Absolutely! At Groenensteyn, we strive for sustainability in all of our products, including our chandeliers. We use high-quality materials of European origin known for their durability and longevity. Our chandeliers are expertly manufactured with attention to detail and minimal environmental impact.

By choosing a Groenensteyn chandelier, you are not only making a stylish addition to your interior, but also a conscious and responsible choice in the long run. We cordially invite you to explore our collection and experience for yourself the quality and aesthetics of our chandeliers.

4. Installation

Can I install a chandelier myself?

While it is possible to install a chandelier yourself, we strongly recommend leaving this task to professional installers, such as our team. As experts, we have the necessary knowledge and experience to perform the installation safely and correctly. By entrusting this responsibility to professionals, you can have peace of mind and be assured that your chandelier will function optimally. Safety and quality are our top priority, and we are ready to help you expertly install your chandelier.

Can I use a dimmer with a chandelier?

Yes, chandeliers can generally be used with a dimmer. This allows you to adjust the light intensity to create the desired atmosphere and ambiance. At Groenensteyn, we recommend the use of a dimmer as it contributes to a pleasant atmosphere. However, it is important to note that dimmers may vary between different suppliers and some dimmers may not be suitable for dimming LED lighting. We recommend checking compatibility when purchasing a dimmer to avoid any problems.

5. Maintenance & Warranty

How do you clean a light fixture from Groenensteyn?

Follow these simple steps to make your chandelier shine again. First, turn off the electricity to work safely. Fill a bucket with lukewarm water (about 35 degrees) and add 2 tablespoons of Dreft. Dip a microfiber cloth into the soapy water, wring it out and begin gently wiping the crystal from top to bottom. The warm soapy water and the Dreft will easily loosen dust and dirt, and the water will dry on its own.

The duration depends on the size of your chandelier, wall light or ceiling light, for example, but on average it takes about 1.5 hours for a chandelier. Note that in smoky or humid environments, more frequent cleaning may be necessary.

For me, cleaning is impossible, now what?

At Groenensteyn, we understand that cleaning can be challenging. That's why we offer an in-house cleaning service where we make your chandelier sparkle again.

Find out how our expertise and care ensure that your lighting always stays radiant and clean. Visit our cleaning page to learn more. Let us take away your worries and enjoy a beautifully clean chandelier.

Does Groenensteyn offer a warranty on chandeliers?

Groenensteyn not only offers a 2-year legal warranty on all our chandeliers and products, but we go above and beyond to make sure our customers are satisfied, and stay satisfied. We are a family business committed to providing you with the best service possible.

If your chandelier breaks down unexpectedly in the future, you can always contact us. We strive to build long-term relationships with our customers, earning and maintaining your trust. Do not hesitate to contact us, we will do everything possible to ensure that you are satisfied and that your chandelier is back in perfect condition.

6. Shipping & Delivery

How long will it take for my ordered chandelier to be delivered?

At Groenensteyn, we make every effort to deliver your ordered chandelier to you as quickly as possible. Once you place your order, we immediately get to work processing it. We will also contact you to verify your order and discuss your special requests, such as desired chain length and crystal peg.

Delivery time for standard chandeliers is usually about 2 weeks. If you choose a custom or custom fixture, delivery time can vary between 4 and 6 weeks, depending on the specific product. We strive to deliver your chandelier to you within these timeframes, so you can quickly enjoy the beautiful lighting.

How is a Groenensteyn lamp delivered?

At Groenensteyn, we offer three different delivery options for our lamps:

Option 1: You can pick up your lamp free of charge at our store in Woerdense Verlaat after you have ordered it and it is ready.

Option 2: If you choose to have your lamp shipped, it will be carefully packed to prevent damage during transport. You will receive a Track & Trace code so you can follow the progress of the delivery. For lamps and chandeliers, we apply shipping costs of €59, including packaging costs. For wall lamps and ceiling lamps, shipping costs are €19 for orders under €500. For orders over €500, shipping is free.

Option 3: If you wish, we can deliver and assemble the lamp for you at the desired address. For this service we charge €159 for travel and installation costs within the BeNeLux. For each additional lamp we charge €39.

Does Groenensteyn offer international shipping?

At Groenensteyn, we understand that our customers are spread all over the world. That's why we offer international shipping for our products. With over 80 years of experience, we have handled countless projects worldwide and are familiar with the logistical challenges involved. However, please note that international shipping may be subject to possible import duties and taxes.

At Groenensteyn, we are happy to advise you and ensure that your order is delivered to you safely and on time, wherever you are in the world. Trust our expertise and enjoy our high-quality products wherever you are in the world.

7. Returns

Can I return my chandelier if it does not meet my expectations?

At Groenensteyn, you can return your chandelier if it does not meet your expectations, provided it is not of a personal nature. Businesses cannot exercise their return rights. Please see our returns page for guidelines or contact our customer service team at, WhatsApp or by phone at +31 20 261 2375

Can I still change or cancel my orders?

You can change or cancel your order up to 12 hours after placing it. After this period, we will start ordering materials, making parts and assembling the chandelier or other light object. Please note that changes or cancellations are not possible after this period. Should you still wish to make changes or cancel the order, please contact our customer service department as soon as possible. We can be reached at, WhatsApp or by phone at +31 20 261 2375.